Shipping

Shipping Rates:

Our website calculates all shipping for the lower 48 United States using a weight-based shipping calculator. If you would like a custom shipping estimate or if your are outside the lower 48 United States, please contact us at info@mybalancefactor.com or call 1.800.927.0404. All orders that receive custom shipping estimates must be placed over the phone.

Shipping Notes:

All packages are sent signature required unless requested otherwise. If delivery method without signature request is chosen, the signature requirement is waived, the customer accepts full responsibility for any missing and/or lost packages . Additional shipping costs for rejected or returned to shipper packages are the responsibility of the customer. Tracking information is sent once the order has been processed and shipped. Balance Factor, Inc. is not responsible for customs fees incurred from importing goods. To make custom arrangements, please email us at info@mybalancefactor.com.

Overnight:

We do offer overnight delivery: Overnight orders must be received before 2PM PST during our normal operating hours/days, in which your order will be processed, packaged the next business and shipped out. Rate is based upon weight and destination.


All shipments are delivered through FedEx with a signature confirmation required unless waived by customer approval. In which then the customer take full responsibility of delivery of package.


Shipping Promos:

Promotion code MUST be entered for promotion to be valid. Online orders ONLY